Join Our Dynamic Team as a Port Services Officer at Northport!

Why Northport?

Northport is a vital part of New Zealand's supply chain, and we take pride in maintaining a safe, efficient, and operational port. As a member of our Port Services team, you’ll work with talented professionals and be key to the daily operations of our port. We offer a supportive work environment where you’ll have the chance to learn new skills and develop your career!

What We’re Looking For:

Essential Skills:

• Acceptance of requirement to work rostered shifts
• Safe work ethic
• Keen willingness to learn
• The ability to work within a diverse operational team, demonstrating tact and good interpersonal skills
• Problem-solving ability, particularly when working under pressure
• Ability to multitask
• Excellent communicator
• Excellent computer skills: Outlook, Word and Excel
• Have a clean Full Drivers Licence

Desirable Skills:

• Customer service experience
• Knowledge of operations within a Port Environment
• Knowledge of industry related legislation: Maritime Transport Act / Maritime Security Act / ISPS Code / Resource Management Act
• MROC/VHF Radio Operators Certificate
• Local Port Service or Vessel Traffic Management System experience and or training

What You’ll Do:

As an effective member of the Port Services Centre team, you will assist with the provision, and implementation of customer services, port security, shipping & marine operations, customs and biosecurity control and health and safety within the company and across the Northport site. You will be involved in a wide range of activities, including:

Customer Service:

• Providing front line customer service to all customers, visitors and port users
• Assist with signing in, induction and safe direction of all visitors and Port Users
• Assist with the receipt and dissemination if community correspondence, including complaints and enquiries

Security and Compliance Responsibilities:

• Providing a high level of front-line Security to the Northport facility ensuring that all work is performed in the best efficient manner
• Assist with the management of port security requirements, identification cards, access control, authorised vehicles, traffic management, security cameras and other security related issues
• Assist with the day-to-day quarantine/garbage requirements
• Assist with the confirmation of Customs and Bio-Security export/import cargo documentation requirements
• Ensure Port Services Centre policies and procedures are carried out
• Assist with the monitoring of the port’s environmental management requirements

Shipping & Marine Operations Responsibilities:

• A Port Service Officer provides the day-to-day provision of Whangarei Harbour Radio
• Assist with co-ordination of ship scheduling, marine services, navigational notices/reporting and berthing requirements on the Whangarei Harbour
• Assist with the operation of the Local Port Service monitoring system
• Assist with the management of on-board ship drills, operations and ships stores

Port Operations Responsibilities:

• Provide the ports ‘first point of call’ for emergency services,
• Assist the company in achieving its Health and Safety objectives and goals,
• Assist with traffic management, plans and compliance,
• Assist with the direction of inward deliveries and verification of outward deliveries,
• Other port related functions as may be required by the exigencies of the operation.

If you're ready to be a key part of a team that keeps New Zealand’s supply chains moving, apply now to be our next Port Services Officer!